Privacy Policy
This policy explains what information we collect when you use RX Supply, why we collect it, and the choices you have over how it is used.
Information we collect
We collect only what is needed to process and deliver an order, and to answer your questions when you contact support.
- Contact details such as your name, email address, and delivery address
- Order information including the products, quantities, and pack sizes you select
- Any documentation you choose to send us when a medicine requires it
- Basic technical data such as browser type and pages visited, used to keep the site working
How your information is used
Your details are used to confirm and ship your order, to send tracking updates, and to respond to support requests. We also use aggregated, non-identifying data to understand which parts of the catalogue people find useful.
We do not sell your personal information, and we do not share it with advertisers.
Payment information
Card details are handled by our payment processor over an encrypted connection. We never see or store your full card number, and our staff cannot retrieve it.
Data retention and security
Order records are kept for as long as we need them to support you and to meet our record-keeping obligations. Access is limited to team members who need it to do their work.
Your choices
You can ask us what personal data we hold about you, request a correction, or ask us to delete information we are not required to keep. Write to team.rxsupplyusa@gmail.com and we will respond within a reasonable period.
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