Shipping Policy
How orders are packed, how long delivery takes, and what happens if a parcel is delayed in transit.
Delivery times
Orders to the USA, UK, Canada, and Australia typically arrive within 8 to 10 business days. In cases involving customs clearance, weather disruption, or courier delays, please allow up to 15 business days before contacting us.
Orders are processed within 1 to 2 business days of payment being confirmed.
Shipping charges
A flat shipping rate of $35 applies to most destinations. Orders over $199 ship free.
Tracking your parcel
As soon as your parcel is dispatched we email a tracking number. Use it to follow the delivery at each stage. If tracking has not updated for several days, email team.rxsupplyusa@gmail.com with your order number.
Packaging
Every order is packed discreetly and protectively so the contents stay in good condition in transit. The outer packaging does not describe the contents.
Customs and duties
Import duties or taxes may apply depending on your country and are the responsibility of the recipient. Delivery availability and documentation requirements vary by product and destination.
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